Returns must be made within 15 days to receive a full refund. Refunds will be returned via the original payment method; credit card refunds will be made to the card used in the original transaction. Items must be unused and in the original packaging. Any open item or items not in their original packaging will incur a 20% restocking fee, to be deducted from the refund total. For hygiene reasons bloomers / nappies are non-returnable. However defective pieces will be replaced. Items returned on cash on delivery will be refunded via bank transfer or FunB store credits and will be refunded at the current sale price. Defective items may be returned or exchanged at any time. Exchanges: You may exchange an unopened item for a different size, style or item. If the item being returned is of a lower value then the item(s) being purchased, the value of the returned item will be applied to your new purchase. Online Returns: Online purchases may be returned in store or by mail. Original shipping costs are non-refundable. To return by mail, please contact us first at email@example.com or whatsapp us at 9789099408 To return your item, please ship it to: Funky Baby (Returns) No : 5 VAS Crystal Apts, 16/33 Trustpuram First Cross Street Kodambakkam Chennai Tamil Nadu State Pin : 600024 Tamil Nadu State Pin : 600024 You will be responsible for paying shipping costs for returning your item. We recommend that you use a trackable shipping service. We are not responsible for return packages that are lost or damaged in shipping. We suggest you to send us the complete tracking details once the items is shipped to enable faster returns handling. Once your online return is received by mail, we will send you an email to notify you that we have received your returned item. If your item is being exchanged, we will send out the new item as soon as possible. If you are eligible for a refund, your refund will be processed, and a credit will be applied to the card or bank account. Alternatively you may also drop your return item at our store Funky Baby (Returns) No : 5 VAS Crystal Apts, 16/33 Trustpuram First Cross Street Kodambakkam Chennai Tamil Nadu State Pin : 600024 Your refund may take up to 36 business hours. If you haven’t received a refund within 10 days, please contact us at firstname.lastname@example.org or at 91 9789099408 .